After extensive research into local companies, roofing concepts, and shingle types and brands, we engaged Crandall Roofing to replace our large 28-year-old roof. The whole experience, from initial site visit to final walkthrough, was excellent and highly professional. The end result looks wonderful, and we are so happy to have an attractive roof that will protect our home from the extremes of Sonoma County weather. We selected Malarkey Legacy shingles due to their superior durability, best-in-class ranking, and color choices. The final result really shows the quality of both the product and its installation.
We primarily worked with Daniel, Crandall's main project coordinator. He was clearly the most knowledgeable and helpful estimator of all those that visited us and submitted quotes. The communication with the Crandall office staff was great, from the initial contract, site preparation, project status, the permit and paperwork, and final payment. We always knew what to expect and what the next step was.
The project itself was very well run, and we preferred the smaller and highly skilled crew over the nearby 1-day rip-and-replace jobs by other roofing companies. As an engineer, I appreciated the attention to detail, especially on our complex roof, and how tidy the job site was left at the end of each day. Everyone in the crew was very friendly and considerate, and always addressed our questions and concerns. Special thanks to Antonio (aka "Tiger"), a skilled craftsman who replaced many rotten fascia and other boards, and fabricated some difficult pieces. Daniel took numerous...
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